Refund policy

We have a 10-day return for store credit or exchange policy, which means you have 10 days after receiving your item to request a return for store credit or exchange for different size . 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at alanafiguerres@gmail.com. Please note that returns will need to be sent to the following address: 

1074 Ewa place

apt A

Kihei HI 96753

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at alanafiguerres@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
No returns or exchanges on sale items . 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, and we have received and inspected the product for damages we will send out a product in return of your choice if size is available.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded the dollar amount as a store credit sent to your email. 
If more than 15 business days have passed since we’ve approved your return, please contact us at alanafiguerres@gmail.com.